LEGAL DOCUMENT

privacy policy

Last Updated: December 8, 2024

1. INTRODUCTION

Welcome to AIRCRAFTHUB APP ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use the Service.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

  • Create an account (email address, username)
  • Sign in with Google or Apple (name, email, profile photo)
  • Contact us for support (name, email, message content)
  • Participate in community features (username, comments)

2.2 Usage Data

We automatically collect information about how you use our Service:

  • Device information (model, operating system, unique identifiers)
  • Log data (IP address, browser type, access times)
  • App usage data (features used, search queries, favorites)
  • Performance data (crashes, errors, response times)

2.3 Information We Do NOT Collect

We explicitly do NOT collect:

  • Location data (GPS coordinates)
  • Contact lists or phonebook data
  • Camera or microphone access (unless explicitly granted for specific features)
  • Financial information (credit cards, payment details)

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Create and manage your account
  • Personalize your experience (save favorites, preferences)
  • Respond to your inquiries and provide customer support
  • Send important updates about the Service
  • Analyze usage patterns and improve features
  • Detect and prevent technical issues, fraud, or abuse
  • Comply with legal obligations

4. THIRD-PARTY SERVICES

We use the following third-party services that may collect information:

AUTHENTICATION

  • Google Sign-In: For account authentication
  • Apple Sign-In: For account authentication

ANALYTICS

  • Anonymous usage analytics: To understand how users interact with the app

HOSTING

  • Cloud infrastructure providers: To host and deliver our Service

5. DATA SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With your consent: When you explicitly agree to share information
  • Service providers: Third parties who perform services on our behalf (hosting, analytics)
  • Legal requirements: When required by law, court order, or government request
  • Safety and security: To protect the rights, property, or safety of our users or the public
  • Business transfers: In connection with a merger, acquisition, or sale of assets

6. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Secure authentication mechanisms
  • Regular security audits and updates
  • Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account data: Retained while your account is active
  • Usage data: Retained for up to 24 months for analytics
  • Support communications: Retained for up to 12 months

8. YOUR RIGHTS

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Withdraw consent: Withdraw consent for data processing

To exercise these rights, please contact us at the email address provided below.

9. CHILDREN'S PRIVACY

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of information to such locations.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top
  • Sending an email notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

12. CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@aircraftshub.5mb.app

Contact Form: aircraftshub.5mb.app/contact